AskWCPL

Q&A from AskWCPL

Why am I getting an error message when I try to return a Kindle title?
Last Updated: Jun 20, 2024 |
Topics:
|
Views: 425
What are my library's location, hours and contact information? When are your holiday closings?
Last Updated: May 22, 2023 |
Topics:
- About the Libraries
|
Views: 3998
How do I find a book I want to read?
Last Updated: May 22, 2023 |
Topics:
|
Views: 4593
How do I make sure emails from the library get to me?
Last Updated: May 28, 2024 |
Topics:
- Account
- Troubleshooting
|
Views: 9833
How do I get a book that WCPL doesn't own?
Last Updated: May 22, 2023 |
Topics:
|
Views: 9882
Books on the Go: Contactless pickup and return for library materials
Last Updated: May 22, 2023 |
Topics:
|
Views: 3963
Why did I receive an overdue notice for a book I already turned in?
Last Updated: May 22, 2023 |
Topics:
- Borrowing, Renewing & Returning
|
Views: 3002
My account shows a book ready for pickup, but I have not received an email. What do I do?
Last Updated: May 22, 2023 |
Topics:
|
Views: 1930
I heard the library is “late fee free.” What does this mean?

Last Updated: May 22, 2023 | Views: 7463
How do I get help with downloadable titles?
Last Updated: Jun 20, 2024 |
Topics:
- Downloadable Books & Audiobooks
- Troubleshooting
|
Views: 4368
How do I get a library card?
Last Updated: Dec 31, 2024 |
Topics:
|
Views: 59230
Why am I getting a "hold could not be placed" or "unable to place a request" message when I try to place a hold in the catalog?
Last Updated: May 22, 2023 |
Topics:
|
Views: 4251
How do I get or change my PIN?
Last Updated: May 22, 2023 |
Topics:
- Account
|
Views: 18244
What are the policies for borrowing, renewing and returning?
Last Updated: Jul 10, 2024 |
Topics:
|
Views: 276244
How do I donate to the library, and what items do you accept?
Last Updated: May 22, 2023 |
Topics:
- Collections & Donations
|
Views: 12043

What are the policies for borrowing, renewing and returning?
Last Updated: Jul 10, 2024 |
Topics:
|
Views: 276244
How do I get a library card?
Last Updated: Dec 31, 2024 |
Topics:
|
Views: 59230
How do I renew a book?
Last Updated: May 22, 2023 |
Topics:
- Account
- Borrowing, Renewing & Returning
|
Views: 19681
How do I get or change my PIN?
Last Updated: May 22, 2023 |
Topics:
- Account
|
Views: 18244
Why can't I log in to OverDrive or Libby?
Last Updated: May 22, 2023 |
Topics:
|
Views: 14145
What is the Lucky Day collection?
Last Updated: May 22, 2023 |
Topics:
|
Views: 13247
How do I donate to the library, and what items do you accept?
Last Updated: May 22, 2023 |
Topics:
- Collections & Donations
|
Views: 12043
How do I get a book that WCPL doesn't own?
Last Updated: May 22, 2023 |
Topics:
|
Views: 9882
How do I make sure emails from the library get to me?
Last Updated: May 28, 2024 |
Topics:
- Account
- Troubleshooting
|
Views: 9833
WCPL Mobile app discontinued [ EDIT OCT 1, 2024 ]- please use our online catalog
Last Updated: Jan 24, 2025 |
Topics:
|
Views: 9674

What are the policies for borrowing, renewing and returning?
Last Updated: Jul 10, 2024 |
Topics:
|
Views: 276244
How do I get a library card?
Last Updated: Dec 31, 2024 |
Topics:
|
Views: 59230
How do I renew a book?
Last Updated: May 22, 2023 |
Topics:
- Account
- Borrowing, Renewing & Returning
|
Views: 19681
What is the Lucky Day collection?
Last Updated: May 22, 2023 |
Topics:
|
Views: 13247
How do I get a book that WCPL doesn't own?
Last Updated: May 22, 2023 |
Topics:
|
Views: 9882
WCPL Mobile app discontinued [ EDIT OCT 1, 2024 ]- please use our online catalog
Last Updated: Jan 24, 2025 |
Topics:
|
Views: 9674
What are your fines and fees? How do I pay?
Last Updated: Dec 31, 2024 |
Topics:
- Account
- Borrowing, Renewing & Returning
|
Views: 8842
What do I do if my library book has been lost or damaged?
Last Updated: Dec 31, 2024 |
Topics:
|
Views: 8564
Can I renew downloadable materials?
Last Updated: Feb 18, 2021 |
Topics:
- Borrowing, Renewing & Returning
- Downloadable Books & Audiobooks
|
Views: 7371
I returned a book to the wrong library system. What happens next?
Last Updated: May 22, 2023 |
Topics:
- About the Libraries
- Borrowing, Renewing & Returning
|
Views: 6740

Why can't I log in to OverDrive or Libby?
Last Updated: May 22, 2023 |
Topics:
|
Views: 14145
Can I renew downloadable materials?
Last Updated: Feb 18, 2021 |
Topics:
- Borrowing, Renewing & Returning
- Downloadable Books & Audiobooks
|
Views: 7371
How can I update or add my email address to my account?
Last Updated: May 22, 2023 |
Topics:
- Account
- Downloadable Books & Audiobooks
|
Views: 5422
How do I find a book I want to read?
Last Updated: May 22, 2023 |
Topics:
|
Views: 4593
How do I get help with downloadable titles?
Last Updated: Jun 20, 2024 |
Topics:
- Downloadable Books & Audiobooks
- Troubleshooting
|
Views: 4368
Why don't you have more eBooks and eAudiobooks?
Last Updated: Jun 25, 2024 |
Topics:
- Collections & Donations
- Downloadable Books & Audiobooks
|
Views: 2681
Why can't I see my OverDrive holds or checkouts?
Last Updated: May 09, 2018 |
Topics:
|
Views: 906
How do I return downloadable titles early?
Last Updated: Jun 20, 2024 |
Topics:
- Borrowing, Renewing & Returning
- Downloadable Books & Audiobooks
|
Views: 863
An OverDrive title I saw earlier isn't available anymore. What happened to it?
Last Updated: May 22, 2023 |
Topics:
- Collections & Donations
- Downloadable Books & Audiobooks
|
Views: 540
Why am I getting an error message when I try to return a Kindle title?
Last Updated: Jun 20, 2024 |
Topics:
|
Views: 425

Contact Us

AskWCPL is available

Mon-Fri: 9 AM - 5 PM

We are not available when libraries are closed for a holiday or inclement weather.

Send a question

Call or visit a library

Text a quick question (mobile only)

Q&A from AskWCPL

Popular Topics

Contact Us