How do I get help with downloadable titles?
Last Updated: May 22, 2023 Views: 3299

WCPL uses OverDrive to supply most of our downloadable titles, including magazines. We also provide some eBooks and eAudiobooks through hoopla, courtesy of NC LIVE. Hoopla replaces RBdigital, which NC LIVE previously provided.

Read on to find out how to get support for these services.



OverDrive provides the Libby app for tablets and smartphones. You can get Libby from your device's app store or from the Libby site.

OverDrive also works with other types of devices. Check device compatibility here.


  • If you need help with hoopla, visit the hoopla help page for tutorials and troubleshooting steps.
  • For further assistance with hoopla, use the Submit Feedback link in the settings area of the hoopla digital mobile app or send an email to

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